Lily Wong, MD Generations Gynecology

Office Policies

Dr. Wong will always try her best to keep appointments on time because she respects and understands everyone has a busy schedule. However,  there may be times that the schedule may run late if another patient’s situation is more complicated.  If you think your appointment may need more time, please let the assistant know in advance so that we can appropriately accommodate your needs without affecting others.


  • Each appointment will be honored within 15 minutes of the scheduled appointment time. Please consider your travel time when scheduling your appointment.


  • A cancellation fee of $50 will be charged for missed appointments that are cancelled with less than 24 hours notice.

Prescription Refills

  • One free refill is allowed without an office visit. Additional refills given without an office visit will be charged a fee of $10.


  • Download a copy of our complete HIPAA policies here.

Accepted Insurance Plans

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Emblem Health – GHI only
  • Magnacare
  • Oxford
  • The Empire Plan
  • United Healthcare


We are not participating providers of Medicare or Medicaid.

Patient Resources